Accident & Emergency is a service available 24 hours a day, seven days a week where people receive treatment for medical and surgical emergencies that are likely to need admission to hospital. This includes severe pneumonia, diabetic coma, bleeding from the gut, complicated fractures that need surgery, and other serious illnesses.
Acute care refers to short–term treatment, usually in a hospital, for patients with any kind of illness or injury.
NHS acute trusts manage hospitals. Some are regional or national centres for specialist care, others are attached to universities and help to train health professionals. Some acute trusts also provide community services.
Care outside hospital
Care that takes place outside of hospital, in a community setting. This could be a patient's home, community bed or community health centre.
CCG Clinical Commissioning Group
CCGs are led by GPs and represent a group of GP practices in a certain area that commission health services in both community and hospital settings for the population in their area .
Chronic obstructive pulmonary disease. COPD is a lung disease which causes difficulty or discomfort in breathing.
CQC - Care Quality Commission
This is an organisation funded by the Government to check all hospitals in England to make sure they are meeting government standards and to share their findings with the public.
Treatment for medical and surgical emergencies that are likely to need admission to hospital. This includes severe pneumonia, diabetic coma, bleeding from the gut, complicated fractures that need surgery, and other serious illnesses.
NHS foundation trusts are not-for-profit corporations. They are part of the NHS yet they have greater freedom to decide their own plans and the way services are run. Foundation trusts have members and a council of governors. The aim is that eventually all NHS trusts will be FTs.
A smaller group of GP practices within a borough or CCG area (see CCG above).
Health and well-being board (HWB)
A board to encourage joint working between the NHS and local authorities across health and social care.
Organisations whose role is to make sure patients are involved in developing and changing NHS services and provide support to local people.
A patient who is admitted to a hospital, usually for 24 hours for treatment or an operation
Creating more co-ordinated care for the patient, making sure all parts of the NHS and social services work more closely and effectively together
Multi-disciplinary group (MDG)
Sometimes referred to as a multidisciplinary team. These are groups of professionals from primary, community, social care and mental-health services who work together to plan a patient's care.
A patient who attends an appointment to receive treatment without actually needing to be actually admitted to hospital unlike an inpatient. Outpatient care can be provided by hospitals GPs and community providers and is often used to follow up after treatment or to assess for further treatment.
Outpatients and diagnostics
For people who need specialist advice or investigation in hospital. This includes support for insulin-dependent diabetics or neurological conditions such as multiple sclerosis. It also includes minor surgery, ECGs, x-rays, ultrasounds, CT and MRI scans.
Patient pathway or journey
This is the term used to describe the care a patient receives from start to finish of a set timescale, in different stages. There can be integrated care pathways which include multi-disciplinary services for patient care (see MDG above).
Services which are the main or first point of contact for the patient, provided by GPs community providers and so on.
Hospital or specialist care that a patient is referred to by their GP or other primary care provider.
A stroke is the sudden death of brain cells in a particular area due to inadequate blood flow
More focus on keeping healthy & taking care of yourself and your family
More care closer to home
Health and wellbeing services being more joined up
More co-ordinated care
Improved access to services by GP practices working together